Does the user needs to wipe the information from the device before pick-up?

At GroWrk, we understand the importance of keeping your personal information secure. That's why we offer a device wiping service to ensure that all your data is completely erased from the device before it is resold or recycled. Our team of experts will take care of this process for you, so you don't have to worry about any sensitive information falling into the wrong hands.

In order to make the device wiping process as smooth as possible, we recommend that you remove any activation locks or Apple IDs associated with your personal account before the pick-up process. This will help to expedite the process and ensure that your device is wiped clean without any complications.

If you're unsure how to remove the activation lock or Apple ID, don't worry! We've provided some general guidance on how to do it in our knowledge article. Simply follow the instructions provided in the link below to learn how to remove these security measures from your device.

[Link to the knowledge article: https://docs.google.com/document/d/1XFunkNJIszm3lM2YMSEPTCvEleCztjdz/edit]

At GroWrk, we prioritize the security and privacy of our customers' information. Rest assured that when you choose our device wiping service, your personal data will be completely wiped and your device will be ready for its next owner.